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How does Instant Noodle Consumption evolve with Social and
Economic Changes in Society
The consumption of instant noodles is now widespread everywhere in
the world as is the case with other types of fast food. They offer a
fast and cheap means to a meal, and the flavours and varieties have
involved enormously over the years. Indeed the Japanese themselves
regard the instant noodles as their most important invention ever.
Using Hong Kong as an example, this paper will look at the reasons
why instant noodle has become so popular and whether there are any
marketing lessons to be learnt.
Introduction
Noodles can be regarded as the second staple after rice in Asian
countries. The great thing about noodles is that they can be
prepared in various combinations; with sauces, in soup, fried, with
all kinds of meat, seafood and vegetables. When compared to rice,
noodle meals are cheaper and more convenient. A great deal of time
can be saved in the preparing, consuming and dish washing processes.
Therefore, despite it ancient origins, it is highly suited to the
fast beat of modern society.
Hong Kong is well known for its variety of cuisines and delicacies.
Noodles are still very popular and serve as a daily meal for many,
especially the working class. The noodle shop nowadays originated
from the Dai Pai Dong noodle stall in the 1960's. At that time, the
economy in Hong Kong was based very much on manufacturing industry.
The factory workers either brought their lunch box or went to the
Dai Pai Dong for a bowl of wonton noodle for their lunch. There were
also many street hawkers who earned a living by using a cart to sell
noodles with assorted toppings to serve the needs of pedestrians. In
the early 1970's, immigration of people from different regions of
the Mainland China encouraged the emergence of different varieties
of noodle, soup and ingredients. These types of noodle shops were
welcomed by the Hong Kong public.
The popularity of Japanese culture in the 80's bring Japanese
noodles to HK
Hong Kong has always been heavily influenced by Japanese culture. It
starts at a young age in Hong Kong where children are deluged with
loads of Japanese cartoons and dramas. They become infatuated with
characters such as Hello Kitty, Pokemon, Ultraman, Gozilla and
Dragonball Z. Generally, all things Japanese are considered to be
fashionable and sophisticated whereas Chinese culture is considered
to be boring and staid. From the 1980's onward, many Japanese
Department Stores set up operations in Hong Kong. They flourished at
the expense of local department stores that were considered to be
rather bland. They brought in the concept of food courts located
inside a department store, which shoppers found convenient. Japanese
food like sushi and noodles were the major fast food introduced in
the food courts. Due to curiosity and adventurous nature of Hong
Kong people towards different cultures and foods, it did not take
long before Japanese noodles like udon, ramen, became well accepted
in the Hong Kong marketplace.
Competitive Edge of Japanese over Chinese Noodle Shops
The traditional Chinese noodle stalls in Hong Kong has changed
little over half a century. Like many traditional Chinese
businesses, these were usually run by a family, (typically the
father acts as the cook and master, the mother the cashier, and
their children as waiters/ waitresses). Although the management of
these stalls can be very flexible, they lack of control on the
quality of food and customer service. Moreover, they do little to
promote their shop image. The staff seldom wears uniform, and little
attention is paid to food hygiene and the shop interior. Some stalls
have pets strolling around and some don't even have air
conditioning. Usually the menu is only in Chinese language, which is
placed either under the greasy table glass top or pasted along the
walls.
The target customers are usually people in their neighborhood and
the business relied mainly on the low price strategies, or by word
of mouth. The way in which the noodle is cooked is the crucial
factor on getting return business. However, since the current
generations of young people nowadays are able to receive higher
education, they will not be eager to inherit their father's
business. Given that running a noodle stall is not considered as a
particular prestigious and well-paid job. Therefore when the master
retires, he must pass on his technique to someone outside the
family. It is a customary practice though for Chinese chefs not to
pass on everything. Therefore, there is bound to be changes to the
quality of the food once the business has changed hands.
The Japanese noodle shops on the other hand are better organized. In
the shop front, there is usually a display window showing wax models
of different set meals. The wax models can imitate the food so
successfully that it provides a mouth-watering image to the
passerby. When one walks into the shop, he will be greeted politely
by trained waitresses either wearing apron or some sort of uniform.
The shop interior is carefully design to reflect Japanese culture
and is always clean and hygienic. The menu is supplemented by some
very attractive photographs. So that customer can be assured what
they order will match their expectations, even if they cannot read
the menu correctly.
As the living standard of people in Hong Kong improves, their
requirement on food is no longer just to fill the stomach. The
target customers of Japanese noodles are usually the young
generation and office workers. They are less price conscious and are
willing to pay more for better food quality, service and eating
environment. Although a bowl of noodle sold in a Japanese noodle
shop could be at least three times higher than those sold in a
Chinese
noodle stall, many people still
think that it is worth the money.
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